Question 1

How is Kasora different from Binance P2P or other exchanges?

Accepted Answer

Every trade is non-custodial: your USDT is locked by a smart contract on BNB Smart Chain — not by us. We cannot freeze funds, delay settlement, or touch the trade amount; the contract enforces the outcome, not Kasora. If Kasora disappeared tomorrow, your trade would still settle on-chain. That's the difference.

Question 2

What happens if the seller doesn't release after I pay?

Accepted Answer

Appeal. An independent arbitrator reviews your payment proof — bank receipts, mobile money confirmations, chat logs — and rules within hours. If you're right, the locked USDT is released to you and the seller's dispute bond is slashed. You're never relying on the seller's goodwill.

Question 3

What if the buyer only partially paid or both parties agree on a split?

Accepted Answer

Kasora features built-in Pre-Dispute Mutual Partial Settlement. Instead of waiting for dispute arbitration or losing dispute bonds, the buyer signs an off-chain EIP-712 cryptographic voucher specifying the exact crypto amount to release. The seller executes it on-chain, and the smart contract delivers the agreed share to the buyer and remainder to the seller, refunds 100% of both parties' base bonds and dispute bonds with zero penalty, and prorates the protocol fee.

Question 4

What if a dispute has realistic claims from both parties in good faith?

Accepted Answer

Kasora's arbitration protocol supports a Good-Faith Dispute Split. When an independent arbitrator determines that neither party acted dishonestly (such as unexpected banking limits or partial delivery), the arbitrator can rule a split without punitive slashing: principal is divided fairly, arbitrator compensation is shared 50/50 from the dispute bonds, and remaining dispute bonds are refunded with zero treasury forfeiture.

Question 5

What is smart-contract escrow and how does it protect me?

Accepted Answer

When a trade starts, the seller's USDT is locked in a smart contract. Neither the seller, Kasora, nor anyone else can move it until the trade is resolved. You only send fiat after escrow is confirmed funded on-chain. This eliminates the risk of paying someone who never had the crypto.

Question 6

How are arbitrators appointed and can they be trusted?

Accepted Answer

Arbitrators are administrative appointments — vetted and authorized on-chain by platform governance, not elected or platform staff. To stay impartial, arbitrator wallets are barred from creating or matching any offer, so they can never have a stake in a trade they might rule on. They earn fees only from resolved disputes — not from Kasora. If they rule unfairly, they can be revoked.

Question 7

Can I cancel a trade after starting it?

Accepted Answer

The maker who posted an offer can cancel any unmatched portion of it at any time — your Ad Bond refunds in full for the first  cancellations, then  of it is forfeited to discourage spam. This is a maker/ad-cancellation mechanic only — a taker who's already matched can't cancel their side of that match. Once a taker matches part of your offer, that slice runs its own independent lifecycle from then on; cancelling the rest of the offer never affects trades already in progress.

Question 8

What does it cost to use Kasora?

Accepted Answer

No withdrawal fees, no deposit fees, no subscription tiers. Gas fees for on-chain transactions are paid by whoever signs each transaction.

Question 9

What makes Kasora different from other P2P platforms?

Accepted Answer

Most P2P platforms — including Binance P2P — are custodial: the exchange holds your crypto in an internal ledger during the trade and can freeze it, delay it, or lock your account entirely. Kasora never takes custody. Every trade is locked in a smart contract you can inspect on-chain, disputes are ruled by arbitrators with no stake in the outcome, and if Kasora's servers went dark tomorrow, funds already in escrow would still settle by contract logic — not by our goodwill.

Question 10

How long do I have to pay after the trade is funded?

Accepted Answer

Each ad has its own maker-chosen Settlement Time Window (governed within a platform-wide min/max range). That same window drives the payment deadline, and — after the buyer declares paid — the settlement/dispute-wait delay too. The exact time remaining is always shown as a live countdown on the trade screen.

Question 11

Can I still rate my counterparty if I forgot right after the trade?

Accepted Answer

Yes — rating isn't time-limited. As long as the trade completed, you can rate your counterparty whenever you get to it, even days later. You just can't rate the same trade twice.

Question 12

Why does the buyer sometimes have to wait to appeal, but the seller doesn't?

Accepted Answer

Once the buyer marks a trade paid, the seller can appeal immediately if something looks wrong — but the buyer has to wait out the Settlement Time Window first. This gives the seller a fair window to verify the fiat landed and confirm receipt normally before an appeal becomes an option for the buyer.

FAQ & Guides

The trade lifecycle

Frequently asked questions